Xerox offers their customers the best selection of services and has been recognized as an industry leader for various office and document solutions. Their recognition continues to this day and they have recently been announced as an industry leader in the 2013 Quocirca Managed Print Services Landscape. Quocirca went on to explain, “Due to the breadth and depth of its MPS portfolio, Xerox has retained its leading position in Quocirca’s review of the MPS market. Xerox has a comprehensive and scalable MPS offering, which encompasses office production, off-site commercial and mobile printing, catering for small businesses through to multi-national enterprises.” X

This follows updated features and the introduction of two new services. Xerox has been focused on finding an even easier way to connect with IT software and have achieved it through a new cloud-based plug-in. The device integrates with LabTech Software to improve its printer discovery and monitoring capabilities. LabTech Software is a remote monitoring and management (RMM) platform for MSPs; an area that Xerox is continuing to do innovation in. The new plug-in will make it easier to see and take care of printer errors and issues.

The shift in Managed Print Services is centered on the three main ideas of Managed Print Services:

  • Assess and Optimize
  • Secure and Integrate
  • Automate and Simplify

Xerox’s Managed Print Services are also strengthening its security solutions with the new Secure Print Manager suite. This will only be available to MPS customers and will include user authentication, secure document release, job tracking, chargeback and accounting and rules-based printing. As if that wasn’t enough, Xerox has also announced two new services:

  • Xerox Document Analytics Service helps you understand how, where and why documents are used across your organization. We collaborate with your domain experts to gather quantitative and qualitative data; quickly and cost-effectively identify opportunities, risks and anomalies within your document processes; and recommend improvements.
  • Xerox Workflow Assessment Services goes beyond simply identifying where documents reside and what print devices are used in your organization. We provide data-driven, personalized analysis of your document usage and related business processes so you can make informed decisions about workflow optimization. X

Xerox is the leader in Managed Print Services and will continue to look for new ways to improve, innovate, and offer solutions for you and your business. Are you benefiting from Managed Print Services? Contact us today to see how you can manage your print environment.